I Hate Neteller

[BigPhish]

[BigPhish]

[Kuso]

[Cardman]

I did have to jump through some hoop initially to get up and running but have only great experiences since....I highly advise that you stick with it....

[k3nt]

Never had a second's problem with neteller either. They always have my information up to date when I log in.

[kingsalami]

[BigPhish]

Wow, such rave reviews.

I just got off the phone with customer service. I must admit that I was pleasantly surprised with how quickly and effectively they dealt with my issue. I'm also very pleased with their security measures.

Maybe I'll give them another shot... we'll see.

[briachek]

I'll have to agree with everyone else. never had a problem. If you just started the account, it takes some time before your money gets into the account. Once its there, I've had nothing but speedy transfers and updates.

[BigPhish]

Bri, it's not the money's "safety" I had the problem with... it's that I COULDN'T SEE IT or do anything with it except withdraw it via some other site (i.e. put it into a poker site).

And then I had to call customer service to even see the menu that enables me to manage my account, see balances, etc.

This after I've verified my bank account _AND_ made at least one deposit and one cashout.

Seems a huge PITA to me, and why? Why not show me the full menu at sign-up or account verification? Why make me make that phone call?

No other site makes me jump through that hoop...

[bensberg]

Neteller rules.

[briachek]

i don't know why you have that problem. I can see all that fine. I guess its a glitch with your account that doesn't show it when you log in.

[BigPhish]

The guy I chatted with via their LiveHelp made it seem like that's just the way it works. You don't get to see the "full" menu until you call.

[briachek]

you do have to have a live conversation for security purposes to open the account but I've never heard of having to call otherwise.

[BigPhish]

Well that's interesting.

So I can move money from my bank account to Neteller, then from Neteller to a poker site, then back into Neteller...

... all without having that live conversation...

But I can't see how much I have in the account?

That doesn't sound very secure.

I could see it being "security" if they wouldn't let me move money in or out before I talked to them.

Anyway, you guys all seem pretty high on this service. I actually haven't seen anything negative about Neteller yet. I've got a very tiny amount of money in it right now. We'll see where we go from here.

But odds are I stick with Firepay. At least they don't try to hide my account information from me until I figure out I have to make a phone call...

[rdale]

There is a menu item when you are logged into your account to see your balance, it just isn't the first page they put up.

I like neteller for what it is, but pretty much just use them to transfer funds from one place to another and do withdrawl a different way.