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UB single

Postby gnarus » Sun Aug 21, 2005 6:06 am

I just tried to play a UB 50.00 single. When it came time for the tourney, it said, "we will take you to your seat." then I got an error, "failed to create frame." anyone ever have this happen? I tried leaving ub and coming back & the same thing.

The 50.00 is gone. I sent UB an email. I'm wondering what their policy is on this. I have a new computer & dsl connection. My internet was connected just fine at the time! I dont think this is my computers fault, but I'm guessing thats what they gonna say.

If anyones been through this before please give me a heads up.

Thanks.
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Postby The A Train » Sun Aug 21, 2005 6:11 am

Played a lot on UB and have had no faults with them at all. Good luck getting your money back.
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Postby flafishy » Mon Aug 22, 2005 12:06 am

Actually, UB has been acting rather weird lately, and it's been intermittent. Last week, I entered a MTT that didn't start when it was supposed to, and when it finally did get me seated, the whole thing came crashing down.

They've been doing a lot of upgrades lately, and it hasn't been going very smoothly. Just e-mail CS and they'll take care of it. They might take a couple or three days to get back to you, but they'll straighten it out.
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no response yet

Postby gnarus » Mon Aug 22, 2005 3:37 pm

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Postby SideSwipe » Wed Aug 24, 2005 3:24 am

I too had problems with several SnGs last week on UB were the connection was lost. Whilst at the same time, I was playing ring games on Stars with no connections problems.

I hope UB is not coming down with the same problem PokerRoom had recently, i.e. not enough capacity.
"Every man is a but spark in the darkness"
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